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Regulation and Client Protections
Financial Conduct Authority (FCA)
Equiti is a trading name of Divisa UK Limited, authorised and regulated by the Financial Conduct Authority in the United Kingdom. Further regulatory details can be found on the FCA Register by searching under Firm Registration Number 528328.
The FCA is an independent public body funded by the firms that they regulate. The FCA are accountable to the UK Treasury, which is responsible for the UK’s financial system and to Parliament as defined by the Financial Services and Markets Act 2000 (FSMA 2000). The regulator’s strategic objective is to ensure the relevant markets function well and their operational objectives are to:
Protect consumers; Protect financial markets and Promote effective competition in the interests of consumers.
Financial Services Compensation Scheme (FSCS)
The FSCS is the independent body which handles claims for compensation from consumers when regulated firms become insolvent. In the unlikely event that Equiti falls into liquidation, clients whose funds are held in segregated accounts would have their share of the segregated money pool returned, minus the administrators’ costs in handling and distributing these funds. If there was a short-fall then individuals (and some smaller companies) may be eligible to make a claim, whereby the compensation cover is up to a maximum of £50,000 per person per firm from the Financial Services Compensation Scheme. Further details found at their website http://www.fscs.org.uk/
Financial Ombudsman Service (FOS)
The FOS is the independent body which settles complaints about financial services firms. If you have been classified as a retail client, and feel dissatisfied with the final response from our compliance department, who are responsible for the handling of complaints within Equiti, you may refer your complaint to the FOS. Please note that the FOS will not consider a complaint until we have had the opportunity to address it (please refer to our Complaints Handling Policy) and any reference to the FOS must take place within six months of you receiving the final response letter from our Compliance Department.
Client Money Segregation
All clients will initially be categorised as a retail client, and notified accordingly when the account is opened. The client has the option to request re-classification to be treated as either a professional client or an eligible counterparty client and any such request will be reviewed and notified accordingly upon such request. Irrespective of classification, all individual clients of Equiti will have their money fully segregated, in accordance with UK FCA client money rules. All client money is held in separate bank accounts and not mixed with the firm’s own funds.
In addition to our own internal Client money processes and compliance oversight, external statutory auditors conduct annual reviews which are also reported to the FCA. We shall also be obligated to submit comprehensive monthly Client Money and Assets Returns (CMAR) directly to our regulator as part of their supervision objectives. Equiti does not hold any proprietary trading risk exposure, and executes client transactions through straight-through-processing. Equiti does not pass segregated client money through to hedging counterparties, neither do we initiate speculative positions in the market.
Website Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Equiti (”We”) is a trading name of Divisa UK Limited. Divisa UK Limited is authorised and regulated by the Financial Conduct Authority under its Firm Registration Number (FRN: 528328). Divisa UK Limited is registered in England & Wales under company number 07216039 with its registered office at 69 Wilson Street, London, EC2A 2BB United Kingdom. www.equiti.com is a website owned and operated by Divisa UK Limited.
These terms tell you the rules for using our website: www.equiti.com
BY USING OUR SITE YOU ACCEPT THESE TERMS
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will make reasonable efforts to provide you with appropriate notice of any major changes.
WE MAY SUSPEND OR WITHDRAW OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Under certain exceptional circumstances, we may have no option but to suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
OUR SITE IS ONLY FOR USERS IN THE UK. Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at: [email protected]
HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
DO NOT RELY ON INFORMATION ON THIS SITE
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
USER-GENERATED CONTENT IS NOT APPROVED BY US
This website may include information and materials uploaded by other users of the site, including bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us at: [email protected]
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Whether you are a consumer or a business user:
If you are a business user:
If you are a consumer user:
UPLOADING CONTENT TO OUR SITE
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
RULES ABOUT LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our site other than that set out above, please contact: www.equiti.com
WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
Trading on margin carries a high level of risk to your capital, and you can lose more than your initial deposit. They are not suited to all investors, and you should ensure that you fully understand the risks involved, and seek independent advice if necessary.
We request that you carefully read through this full risk warning disclosure as outlined below, before opening a trading account with Equiti (a trading name of Divisa UK Limited) and this schedule should be read in conjunction with its associated Terms & Conditions, Order Execution Policy, Conflicts of Interests Policy and other Client Legal Documents, which are available on our retail client website
Equiti is a trading name of Divisa UK Limited, which is authorised and regulated by the Financial Conduct Authority (FRN: 528328), with its company registered address at 69 Wilson Street, London, EC2A 2BB, UK under Company Registered No. 07216039.
It is very important that you should not engage in trading in any of our products unless you know, understand and are able to manage the features and risks associated with such trading. You should also be satisfied that trading in any of our products is suitable for you, in light of your circumstances and financial resources. In considering whether to engage in trading our products, you should be aware of the following risks:
GENERAL RISK FACTORS
Equiti offers an execution only service. We do not provide investment advice relating to investments or trading positions. We may provide our clients with factual market information about the transaction procedures and potential risk exposure and how risks may be minimised.
Before we can open an account for you, we are obligated to conduct an appropriateness assessment to evaluate whether our products and services are appropriate for you, and to warn you if, on the basis of the information you provide us, any product or services we provide are not appropriate for you. You will be asked for information concerning your financial assets and earnings, trading experience and knowledge. You should consider whether you have adequate financial resources to meet your financial activity with us and your risk appetite in the products and services you use. In some instances, we may deem it inappropriate to open an account for you. Any decision to open an account and proceed with the use of our products and services is yours. It is your responsibility to understand the risk involved with the products and services we offer.
Costs and Charges
Our costs and charges are set out on our website Equiti.com within our Contract Specifications. Before you begin to trade, you should obtain details of all our market information held on our website which contains all of our market information, commissions, and other charges for which you will be liable.
Must Monitor Positions
It is your responsibility to closely monitor your positions during the period you have applied any orders or positions to your account and you should always ensure you have accessibility to access your accounts during the period you have open contracts running.
We provide you with the opportunity to contact us through electronic means, such as email, live chat as available and/or applicable. This is usually a reliable means of communication, however there may be instances where you may experience technical issues that arise and therefore should not be entirely relied upon as a means to communication. If you choose to trade with us through electronic means, you should be aware that that electronic communications can fail, can be delayed, may not be secure and/or may not reach the intended destination. Please also refer to Electronic Trading below.
In an unlikely event that the company suffers a financial default, resulting in being unable to meet is financial obligations, Equiti is a member of the Financial Services Compensation Scheme (FSCS) which covers a maximum of the first £50,000 of eligible claims. Whether you are able to claim will be dependent upon the type of account business that you hold with Equiti and on your personal circumstances. Further information can be referenced on our website and for in depth information please refer to the FSCS website at [https://www.fscs.org.uk/what-we-cover/]
Our Products and Services
We offer execution-only services and our contracts across a wide range of underlying markets. Although the prices at which you open contracts are derived from the underlying market, the characteristics of our contracts can vary substantially from the actual underlying market or instrument. Full details of all of the contracts we offer are set out in the Contract Specifications on our website, including: contract size, margin rates, last dealing time, settlement procedures, rollover procedures, commissions and currency.
INVESTMENT SPECIFIC RISKS
Investing in FX
Certain strategies, such as 'spread' position or a 'straddle', may be as risky as a simple 'long' or 'short' position. Although derivative instruments can be utilised for the management of investment risk, some of these products are unsuitable for many investors. Different instruments involve different levels of exposure to risk and in deciding whether to trade in such instruments you should be aware of the following points:
Although derivative instruments can be used for the management of investment risk, some of these products are unsuitable for many investors. Different instruments involve different levels of exposure to risk and in deciding whether to trade in such instruments you should be aware of the following points:
Transactions in futures involve the obligation to make, or to take, delivery of the underlying assets of the contract at a future date, or in some cases to settle the position with cash. They carry a high degree of risk. The 'gearing' or 'leverage' often obtainable in futures trading means that a small deposit or down payment can lead to large losses as well as gains. It also means that a relatively small movement can lead to a proportionately much larger movement in the value of your investment, and this can work against you as well as for you.
Our products are traded exclusively off-exchange, a type of trading which is also called dealing “over-the-counter” or “OTC”. In dealing with us off-exchange you deal directly with us and we are the counterparty to all of your transactions. Depending on the market, our prices will usually be based on an exchange price but can fluctuate away from the underlying prices due to a variety of reasons. When dealing on markets which are not centrally cleared markets, there is no exchange or central clearing house to guarantee the settlement of such transactions. All open trades can only be closed and settled with us.
While some off-exchange markets are highly liquid, transactions in off-exchange or 'non-transferable' derivatives may involve greater risk than investing in on-exchange derivatives because there is no exchange market on which to close out an open position. It may be impossible to liquidate an existing position (which may be particularly the case where there is abnormal market conditions – see the Terms and Conditions for more information), to assess the value of the position arising from an off-exchange transaction or to assess the exposure to risk. Bid and offer prices need not be quoted, and, even where they are, they will be established by dealers in these instruments.
Contracts for Difference (CFDs)
Contracts for Difference (CFDs) are a type of transaction the purpose of which is to secure a profit or avoid a loss by reference to the price value fluctuations of an underlying instrument. Types of CFDs offered by us may include Foreign Exchange CFDs (FX), Futures CFDs, Index CFDs. We do not offer Equity Share dealing in CFDs. CFDs can only be settled in cash.
FX and CFDs with Equiti are all margin traded products. Investing in a CFD carries a high degree of risk because of these are margined products, which refers to the ‘gearing’ or ‘leverage which means that you can place a large trade by only putting up a small amount of money as margin. This is often a relatively small price movement that can lead to a proportionally much larger movement in the value of your investment. They settle based on the difference between the opening price and the closing price of the trade. They can settle in a currency other than your base currency and therefore your profit or loss could be liable to foreign exchange fluctuations.
CFDs – General
Our FX and CFDs are our own products and are not listed on any exchange. The prices and other conditions are set by us in accordance with our obligation to provide best execution as set out in our order execution policy, to act reasonably and in accordance with the applicable Client Agreement. Each CFD you open with us results in you entering into a contract with us. These contracts can be closed only with us, and are not transferable with any other person. All contracts do not provide any right to the underlying instruments or to voting rights. All contracts you enter into with Equiti are legally enforceable by both parties.
You should not trade any margined product unless you fully understand all the risks involved with doing so and that you have sufficient resources available to you that in the event, however unlikely you may deem it to be, that there is an adverse movement in the price of that product that you can meet the financial obligations required by you with respect to margin payments and losses.
TRADING CONDITIONS RISKS
You should be aware that prices can move quickly particularly at times of high market volatility. These risks could arise in or outside normal business hours, and can result in the balance of your account changing rapidly. If you do not have sufficient funds in your account to cover these situations, there is a risk that your positions will be automatically closed if the balance of your account falls below the close-out level.
If you trade in a market other than your base currency market, currency exchange fluctuations will impact your profits and losses.
Prices and Commissions
The prices quoted may not necessarily reflect the broader market. We will select closing prices to be used in determining margin requirements and in periodically marking to market the positions in customer accounts. Although we expect that these prices will be reasonably related to those available on what is known as the interbank market, prices we use may vary from those available to banks and other participants in the interbank market. Consequently, we may exercise considerable discretion in setting margin requirements and collecting margin funds.
Before you begin to trade, you should obtain details of all our market information held on our website which contains all of our market information, commissions, and other charges for which you will be liable.
The price made by Equiti, similar to the underlying market, is usually good, up to a certain size. In order to maintain additional liquidity to the market, we may apply a different spread to the price. Some markets which are quoted by us are done so outside of normal market hours, and as such are known as ‘grey markets’. In these situations, while every effort is made to keep prices and spreads consistent, this may not always be possible during particular volatile periods or during periods of illiquidity in corresponding markets.
Suspensions of Trading
This may occur, for example, at times of rapid price movements if the price rises or falls in one trading session to such an extent that under the rules of the relevant exchange, trading is suspended or restricted. Placing a stop-loss order will not necessarily limit your losses to the intended amounts, because market conditions may make it impossible to execute such an order at the stipulated price.
Where you have added a non-guaranteed stop as part of your trading, when such a stop is triggered it effectively issues an order from you to us to close your contract. Your contract may not necessarily be closed immediately when the stop is triggered. We aim to deal with such orders fairly and promptly but the time taken to fill the order and the level at which the order is filled depends upon the underlying market. In fast-moving markets, a price for the level of your order might not be available or the market might move quickly and significantly away from the stop level before we are able to fill it.
Gapping is a sudden shift in the price of an underlying market from one level to another, where there are no prices between those levels. Various factors can lead to gapping (for example, economic events or market announcements) and gapping can occur either when the underlying market is open or when it is closed. When these factors occur when the underlying market is closed, the price of the underlying market when it reopens (and therefore our derived price) can be markedly different from the closing price, with no opportunity to sell your instruments before the market opens.
Limit orders are contingent orders by clients looking to open a trading position upon the market moving to requested price (or better), and until such time it remains unfilled. A stop order is a request to automatically close out an open position upon the market moving to a requested price (or worse). Such order types may be used to limit downside risks of moving markets, and are recommended to be used for those purposes. However, they do not guarantee that the fill price will be available at the requested price (which is dependent on available liquidity), especially in market gaps or fast moving markets.
Margin Calls & Close outs
In the case that the Margin Level in your trading account is below 100%, you will see a margin call on your trading platform and you will not be able to increase your overall exposure. If your Margin Level falls below 30%, the trading system will automatically start closing out your open positions. This is to reduce (but not eliminate) the risk of you being liable for more than you have invested. It is strongly advised that clients should maintain sufficient margin in the client account to avoid being closed out as well as using limit/stop orders.
“Margin Level” is equal to (Equity/Used Margin) x 100. “Equity” equals your account realised balance plus your floating profits/losses. “Used Margin” equals the total amount of margin placed with Equiti to open positions. For example, if you have deposited $1,000, and entered a USDGBP transaction requiring margin of $200 and currently have a floating loss of $800:
Balance = $900 (1,000 - $100)
Floating P&L = -$800
Equity = $100 (Balance + Floating Profit/Loss)
Used Margin = $200
Margin Level = 50% ((100/200)*100)
In this case, a margin call would be identified on your trading platform. If the Floating P&L was greater than -$840, then the trading system would start to automatically close out your positions.
You should note that all prices quoted on the platform or the website are indicative only, and constitute an invitation to treat. Upon you agreeing to enter into a transaction, an executable price may or may not differ from the quoted price. Although the quoted prices are in normal market conditions very similar to the executed prices, the executed prices may vary if the market has moved (even in a split second) since you have requested a quote.
Equiti holds all retail clients money in trust in segregated bank accounts in accordance with the FCA Client Money rules.
Segregated Client Money is held entirely separate from Equiti's own money, ensuring that in the unlikely event of default by Equiti, client funds will be returned to the clients rather than being treated as a recoverable asset by general creditors of Equiti. However this may not provide complete protection (for example, in the insolvency of our bank).
In addition, we operate a margin close out policy which closes out open positions where your margin level reaches or falls below your close out level. This policy significantly reduces the likelihood of losses arising from client default that would result in our insolvency.
Funds transferred from an individual client to Equiti will usually be received directly into a segregated client bank account. If money from an individual client is received into a general Equiti account it is still considered to be Client Money from the time it reaches Equiti’s accounts (rather than only being considered Client Money once it has been placed into a segregated client account).
Equiti uses only its own funds for hedging and does not pass client money to hedging counterparties or to any part of the business as working capital. Equiti does not initiate speculative positions in the market.
Can Lose More than Initially Invested
Your investment value can work against you as well as also working in your favour. Even a small movement in price against you can lead to substantial losses including potentially losing more than the money placed on deposit. You should be aware that prices can move quickly particularly at times of high market volatility.
If you do not have sufficient funds in your account to satisfy your margin requirements we may require you to deposit additional margin with us immediately to keep these trades open or even close any or all of your open positions (in some circumstances without warning) in accordance with the Client Agreement.
Contingent Liability Investment Transactions
Contingent liability investment transactions, which are margined, require you to make a series of payments against the purchase price, instead of paying the whole purchase price immediately.
If you trade in futures CFDs you may sustain a total loss of the margin you deposit with the firm to establish or maintain a position. If the market moves against you, you may be called upon to pay substantial additional margin at short notice to maintain the position. If you fail to do so within the time required, your position may be liquidated at a loss and you will be responsible for the resulting deficit. Even if a transaction is not margined, it may still carry an obligation to make further payments in certain circumstances over and above any amount paid when you entered the contract.
Liable for Losses
You are liable for any losses that may occur if your positions are closed. The potential losses, or profits, for margin traded products are unlimited and this should always be considered by you when making any trading decisions and be satisfied that the product is suitable for you in light of your circumstances and financial position. You should also be aware that it is possible for you to lose more money than your initial invested deposit. They are all legally enforceable under the Financial Services and Markets Act 2000 (“FSMA 2000”).
Weekend and holiday risk
Not all trades can be opened or closed 24 hours a day. Many are subject to strict opening and closing times which can fluctuate. These are posted on our Contract Specifications which are available on the website, our trading platform and which we endeavour to keep up to date, without any obligation or liability on us to do so, or for its accuracy. For example, national holidays and daylight savings changes will affect the times when you can trade. Also a market may be suspended for a variety of reasons and during this time you will not usually be able to trade.
The use of electronic trading systems and communication networks to facilitate trades. Clients that trade exposes you to risks associated with the system including the failure of hardware and software system or network down timed access or connection failures.
The insolvency or default of any other brokers involved with your transaction, may lead to positions being liquidated or closed out without your knowledge or consent.
Expert Advisors & Indicators
You accept that you take sole responsibility for any third party applications that you may install either directly or indirectly on your MetaTrader platform, and also the use of any software provided on MT4/MT5 when downloaded. These may include robotic trading tools, known as Expert Advisors (“EAs”), which can be set up to automatically trade on a client’s account or indicators which allegedly show beneficial times to trade.
It is your sole responsibility to do due diligence on the respective software and then decide if you are willing to take the risk of installing and using it on your trading account.
Equiti is not responsible in any capacity for decisions, trades or signals generated by the use of EA’s or indicators or your use of them or with for the resulting profits or losses generated by them.
Some EA’s may generate a high number of trades and at times leverage a client to their maximum possible exposure to a market given their available funds. It is your sole responsibility to monitor these trades and/or orders and the profit and loss generated by them, as it is at all times on your account.
Corporate Action Events
We do not make profits from our clients from the outcome of corporate action events such as rights issues, takeovers, mergers, share distributions or consolidations and open offers. We aim to reflect the treatment we receive, or, would receive if we were hedging our exposure to you in the underlying market. Ultimately however, you are not dealing in the underlying market and therefore in relation to our contracts:
Our current understanding of applicable UK tax law is that a CFD is taxed as a capital gain. However, the tax treatment may change and is subject to HMRC interpretation in individual cases. We do not provide tax advice and if you are in any doubt as to your tax obligations, you should seek independent advice.